Swamped by a post-holiday surge of claims from laid-off workers, New York State’s computerized unemployment insurance system shut down briefly Monday afternoon and then again for several hours on Tuesday, according to the state Department of Labor.
The system, which serves as the gateway to unemployment benefits for New York residents, could not handle the volume of calls and online inquiries it was receiving, said Leo Rosales, a spokesman for the department. As many as 10,000 people an hour tried to log into the system to file new unemployment claims or to check on existing claims, Mr. Rosales said.
Friday, January 9, 2009
It's getting bad out there
This backs up stories I've been hearing about the system buckling under the strain of depression, level layoffs:
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